![]() ![]() Reis points to the focus Appian has placed on private AI throughout Appian World 2023, in contrast to other prominent AI services right now that require businesses to pass their data through a public service. But I also believe it’s going to change how we assess risks.” “Like most customers looking at the technology landscape, AI will change some things and our capabilities. We had to recognize the potential use of our data to improve those services,” he says. Reis points out, for example, the firm champion a ‘bring your own key’ approach to encryption early on, and has had to adopt caution in approaching anything that could needlessly expose data. Security permeates every aspect of Capital’s business strategy, given it manages more than $2 trillion in assets. “One small mistake by a citizen developer could potentially hit critical data.” While he does see the opportunity low-code offers to workers across the board, the idea of a citizen developer isn’t necessarily a comforting idea. Whether this will expand in the future is a matter for debate, Reis notes. That’s not to say Capital Group is pushing against Appian Reis described the company as “an apparation” to note its unique position as a low-code provider. This has meant a metered approach to adopting even its core services such as employee-powerd low-code development in favour of more traditional methods. One risk too farĪs a key player in the heavily-regulated financial services industry, Capital Group’s relationship with Appian is one that’s been defined by reliable, secure software development rather than rapid adoption of everything it has to offer. ![]() “Processes that aren’t digitized can’t be automated,” Reis notes. Legacy tech can be a huge barrier to digital transformation, particularly for firms that have been operating for more than 30 years, which could have extensive pre-internet documentation to account for. Despite the fact Capital Group is 92 years old, it’s worked internally to reduce the extent to which its stack is full of old, sprawling, or otherwise inefficient solutions. ![]()
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